Frequently Asked Questions
Q: Can I assume that all
therapists do the same type of work and specialize in the same areas of
A: All therapists are not the same. No therapist is good
at every type of therapy or with every population so know what you want
and find a therapist that does that type of work. There are as many
different types of therapists as there are doctors and nobody would
want to need a heart doctor but to get seen by an eye doctor. In
addition, there are vast differences between the quality of service and
training available in the field of counseling. Picking just any
therapist is a sure recipe for disaster and is probably the number one
error that people make when looking for a therapist. There is too much
on-going training needed in each area of specialty for someone to treat
Q: Should I simply pick a
provider off my insurance list?
A: This is the most common way to pick a therapist, but
it is usually not the best way. Remember, a preferred provider list is
just a list of providers who have contracts with your insurance
company. It does not say much of anything about the therapist
except he/she meets the basic requirements of your insurance
provider. Try to pick based on quality of work, reputation and
make sure you feel comfortable when you go see the therapist.
Q: What if I have unique needs?
A: Many clients have unique needs. Some clients need
weekend appointments, some need evening hours, some need insurance
billing and some clients prefer not to have mental health issues run
through their insurnace coverage. If you know that you need something,
simply find a provider that meets that need. They are out there, if you
Q: How long should counseling
A: Just like any other job, it depends on how much
damage has been done, how severe the problem is and how motivated you
are to do the work to fix it. The process could be accomplished in a
session or two or it could take quite a bit longer. It also depends
upon how willing the person(s) involved are to do the work required in
therapy and how may strengths, skills or talents, they already have to
draw upon. Therapy is really just a tool to fix emotional,
psychological, behavioral or relationship problems and a tool is only
useful if you use it. Counseling is no different. It is also
important to get the right therapist for the job you want done. You
don't call a plumber to fix a roof, you don't see a foot doctor for a
broken arm. Find a therapist who actually specializes in treating the
Q: How are counseling goals set?
A: Much like when you go to a physician, there are some
problems that need to be worked on right away or severe consequences
are likely to occur. Then, there are some problems that are important
but not essential. And, of course, there are always some problems that
are minor and could be fixed or ignored. The client is always in charge
of what they choose to work on and how many issues they would like to
work on. The therapist will make an assessment, make some
recommendations and then the client(s) will chose what they want to
accomplish. In the case of a child, the parent will chose what they
wish to have worked on.
Q: What are the therapist's
credentials and experience and what are the therapist's areas of
A: This is essential. Be very careful to make sure the
therapist actually specializes in and is highly-trained in the area of
counseling that you need. At the Counseling Corner, all of our
therapist are licensed therapists and were specifically selected
because they are highly-trained specialists in child counseling,
adolescent counseling, young-adult counseling, adult counseling,
marriage counseling, or family counseling. Most of our therapists have
a minimum of ten years or more experience in the field of counseling.
Q: What access will I have to
my therapist by phone? Will I have access to my therapist 24/7, after
hours, just during business hours, or do I simply get voice mail or an
A: The Counseling Corner can give you access to a
therapist twenty-four hours a day, if needed.
Q: Does the therapist have a
location near my family and me?
A: Some practices will have excellent locations, some
will have more then one location to serve your needs better -- ask
them. At the Counseling Corner we have several locations to serve your
Q: If I have insurance, will
the therapist bill my insurance for me?
A: Most therapist should do this for you. At the
Counseling Corner we will bill most insurance companies for you.
Q: What forms of payment does
the therapist take for co-pays and/or balances?
A: The Counseling Corner will work with you to make
payment as easy as possible. We take all major credit cards (Visa,
Master Card, Discover, American Express, etc.), checks, cash or
Q: How quickly can the therapist
provide me with an appointment?
A: Some specialists
take longer to see then others. However, most therapy
offices should be able to get you in within three to four weeks. The
Counseling Corner knows when you call it is usually because you need
help right away. We strive to get all clients in within two to three
days if it is an emergency and can almost always see clients within two
- four weeks.
Good luck in your search and please feel free to contact the Counseling Corner for an
appropriate referral to a provider that can meet your unique needs. Our
phone number is 407-644-KIDS (5437) for children and adolescent
services, or 407-843-4YOU (4968) for adult and couple's services.